I can’t hear the tutor’s audio

You may need to turn up the volume on your computer.
In Mac: adjust the volume settings by clicking the volume keys on the top row of your keyboard. Or in System Preferences go to Sound and adjust your Output Volume
In Windows 7 and 10: go to Control panel and to Sound Then check if Speakers are set as Default. If not, double click and Use device.

I can’t hear my voice recording

You can try speaking louder, and if that doesn’t work you may need to change your sound settings:
In Mac: System Preferences, go to Sound and adjust your Input Volume
In Windows 7 and 10: go to Control panel to Sound and to Recording Then check if Microphone is set as Default. If not, double click and Use device.

My recorded waveform is much smaller than the tutor’s waveform

You can try speaking louder, and if that doesn’t work you may need to change your sound settings:
In Mac: adjust the volume settings by clicking the volume keys on the top row of your keyboard. Or in System Preferences go to Sound and adjust your Output Volume.

Why do I need to line up my audio with the tutor’s audio?

To get the most out of Sunrise Record, we recommend that you try to match the timing of the audio as closely as possible. If the timing is out slightly you can drag your recording to the left or right to try and get a closer match. Then you can play both audio tracks at the same time by clicking on the red play button on the right hand side of the recording area. This way it will be easier for you to tell if your accent and pronunciation is close to the native speakers or not.

My computer does not have a built in microphone and/or I don’t have a microphone or headset

In order to use Sunrise Record, your computer will need to have a built in microphone, or you will need to acquire a headset with a microphone. Click here for more information.